Editors discuss what happened to Southwest’s operations over the holidays and the potential implications of the IT meltdown on the wider industry.

Pay-as-you-access is also becoming popular, especially at a time of operational issues that result in last-minute flight cancellations. 

Southwest Airline’s Network Operations Control (NOC) functions as the heart for major operations.

As part of Southwest Airline’s media day, journalists were given a tour of the company headquarters, which included Southwest’s Training Center (TOPS).

ATW Contributing Editor Chris Sloan had a chance to tour Southwest Airlines' main corporate headquarters near new Dallas Love Field.

For Southwest Airlines CEO Bob Jordan, the future is all about getting back to the basics.

Airlines gradually return to profit, but higher costs and the old challenges return.

IATA continues to call on governments to put into place large-scale incentives to rapidly expand the use of sustainable aviation fuels (SAF).