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There were times when United Airlines was not exactly known for being ahead of the curve. The Chicago-based airline was, by many measures, old school and did not have a good reputation among the flying public because of poor customer service. And it was operating a not-very-creative hub-and-spoke...
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Daily Memo: United CEO Kirby’s Moves To Industry Leadership is published in Aviation Daily, an Aviation Week Intelligence Network (AWIN) Market Briefing and is included with your AWIN membership.
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