Credit: Frontier Airlines
Frontier Airlines has begun testing an automated bag system as it works to control labor costs, while modifying its all-digital customer support channels to reinstate some phone-based options. The Denver-based ULCC had replaced its customer service phone line with live online chat in late 2022. CEO...
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Frontier Reinstates Customer Service Calls, Tests Bag Automation is published in Aviation Daily, an Aviation Week Intelligence Network (AWIN) Market Briefing and is included with your AWIN membership.
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