Southwest Airlines Creates New Department Focusing On Data, AI

Southwest VP-Artificial Intelligence & Data Transformation Angela Marano

Southwest Airlines VP-Artificial Intelligence & Data Transformation Angela Marano

Credit: Southwest Airlines
Southwest Airlines is making organizational investments to better support advances in artificial intelligence (AI). Traditional AI—which can analyze and predict—is already in use by the Dallas-based carrier across functions including revenue management, marketing, and network planning. But the...
Christine Boynton

Christine Boynton is a Senior Editor covering air transport in the Americas for Aviation Week Network.

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