Southwest Airlines Facing Penalties For December Meltdown

Southwest Airlines
Credit: Southwest Airlines
Southwest Airlines is facing possible fines from the U.S. Transportation Department (DOT) for its December operational meltdown. DOT, which had launched an investigation into the matter, has determined that the airline “failed to provide adequate customer service assistance, prompt flight status...
Christine Boynton

Christine Boynton is a Senior Editor covering air transport in the Americas for Aviation Week Network.

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