ANSWER IS STARING AT AIRLINES

Regarding David Hughes’ articles “N.Y.’s Delay Donnybrook” and “ATA Slams Bizjets” (AW&ST July 30, pp. 40 and 43), airlines claim they are giving passengers what they want. But the Air Transport Assn. and industry fail to disclose the choices, or even acknowledge the outcome. In a saturated en-route...

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