Based in London, Alan is Europe & Middle East correspondent at Air Transport World.
A daily newspaper journalist in the UK and Middle East for 15 years, he then joined the UK's most successful corporate publishing company before setting up his own company in 2004. He has worked with ATW since 2014.
Airlines will increasingly seek to personalize the passenger experience through activities such as livestreaming events to passengers’ onboard devices, according to speakers at the Passenger Experience Conference in Hamburg April 1.
Carriers will increasingly seek to personalize the passenger experience through activities such as livestreaming events to passengers’ onboard devices, according to speakers at the Passenger Experience Conference in Hamburg Apr. 1.
The airline industry has to speed up its pace of innovation, not by 10%, “but by ‘times x,’” Lufthansa Group’s Chief Digital Officer Dr. Christian Langer said Apr. 1.
