ACI World director general Luis Felipe de Oliveira has hit back at claims made by IATA director general Willie Walsh that many airports are “addicted to a ‘spend big and cream it off the customer’ mentality.”
The progressive reopening of long-haul markets will see Europe’s passenger traffic rebound in 2022, but the pace of recovery is happening at two speeds and air connectivity remains “markedly degraded” compared with 2019 levels.